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KNOWLEDGE MANAGEMENT
Customers entrust inteliscape with key and visible projects. |
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| Customer | OLYMPIC GAMES SECURITY DIVISION, ATHENS 2004 OLYMPIC GAMES
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| Project Duration | One Year, 400 man days
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| Challenge | 1. Manage the documents and process the Security Division Case Processing, such as for Terrorist incidents.
2. Scan and Manage all Media (Press/TV) information related to Security
3. Manage Knowledge stored in over 22 different systems
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| Solution | The IBM® Lotus® Domino® Document Manager (Domino.Doc®) solution catered for the document management aspect. As a natural ad-on, IBM® Lotus® Workflow, a powerful and intuitive workflow system, expanded the document management system capabilities with complex workflow. Last, the IBM® Lotus® Discovery Server and the IBM® Extended Search products catered for the spidering and automatic classification of hundreds of thousands of documents.
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| Why? | The solution products worked together as natural extentions of one another, composing an easy to use integrated solution. The user, using a single username and password, could operate, using the same Web User Interface, all challenging capabilities the solution products offered.
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| Business Value | Capture and management of tens of thousands of documents; security; quick access to documents; elimination of duplicated effort; knowledge retention; more efficient collaboration with outside organizations; automatic categorization of new documents based on semantic meanings
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| Key Components | IBM® Lotus® Notes® and Domino
IBM® Lotus® Domino Document Manager (Domino.Doc)
IBM® Lotus® Workflow
IBM® Lotus® Discovery Server
IBM® Entended Search |
Company profile
The Athens 2004 Olympics Information Center (OIC), is part of the Olympics Games Security Division (OGSD), stationed in the Athens 2004 Command building. During the Athens 2004 Olympics, it was responsible for managing the Games security. OGSD handles information from Intelligence Services from all over the world. Its 30 members staff was put together from services such as the Police, Army, Intelligence, and other.
The challenge: state of the art, at your finger tips, document/process/knowledge management
1. Manage the documents and process the Security Division Case Processing, such as for Terrorist incidents.
2. Scan and Manage all Media (Press/TV) information related to Security
3. Manage Knowledge stored in over 22 different systems, such as the Police, Criminal Records, Army, Justice, third party sources, internet, TV, and other.
The solution: Document Management integrated with e-mail
inteliscape offered a turn-key solution, starting with Analysis and ending with User Training and Olympic Games Administration/Support.
The IBM® Lotus® Domino® Document Manager (Domino.Doc®) solution catered for the document management aspect. As a natural ad-on, IBM® Lotus® Workflow, a powerful and intuitive workflow system, expanded the document management system capabilities with complex workflow. Last, the IBM® Lotus® Discovery Server and the IBM® Extended Search products catered for the spidering and automatic classification of hundreds of thousands of documents.
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